Knowledge@Wharton interviewed me for a 3-part story on emotional intelligence and its impact. Here are the 3 parts:
Part 1: Google’s Chade-Meng Tan Wants You to Search Inside Yourself for Inner (and World) Peace
http://knowledge.wharton.upenn.edu/article.cfm?articleid=2985
Part 2: How Emotional Intelligence Can Help Resolve Conflicts and Build Tough, Kind Leaders
http://knowledge.wharton.upenn.edu/article.cfm?articleid=2991
Part 3: How Emotional Intelligence Helps the Bottom Line
http://knowledge.wharton.upenn.edu/article.cfm?articleid=2992